Frequently Asked Questions
General Questions
Are mushrooms beneficial for health? Absolutely, mushrooms are packed with unique compounds that offer a variety of health benefits. They have been utilized as supplements for centuries and continue to be prominent in modern wellness products. For more details, explore our educational articles, podcasts, and YouTube channel.
What is the difference between mycelium and fruiting bodies? Mushroom supplements may contain mycelium on grain, pure mycelium, or mushroom fruiting bodies. Research indicates that mushroom fruiting bodies are richer in beneficial compounds compared to mycelium or mycelium on grain. At ShroomSpy, we exclusively use 100% mushroom fruiting bodies for maximum potency and effectiveness.
What does 100% fruiting body mean? This means our products are made entirely from the actual mushroom fruiting body, not mycelium on grain or pure mycelium. This ensures you receive a highly potent and effective supplement.
Is there alcohol in your tinctures? Yes, our tinctures undergo a dual-extraction process with alcohol and hot water to maximize potency. The alcohol content in the final product is minimal, similar to the amount in a glass of orange juice.
What does double extracted mean? Double extraction refers to using both alcohol and water to extract beneficial compounds from mushrooms. This method ensures a full spectrum of beneficial compounds. At ShroomSpy, we meticulously combine both extracts for a balanced, potent product.
Are there side effects to taking functional mushrooms? Functional mushrooms are generally safe. However, if you have any concerns, consult your healthcare provider. Common contraindications include blood thinners and insulin medications. Always check with your doctor if you are taking other medications, have a medical condition, or are pregnant.
How often should I take a mushroom supplement? There is no specific dosage, but we recommend following the suggested serving size on the product label. Adjust according to your needs and preferences.
What is the best time to take these supplements? You can take mushroom supplements at any time of day. Some blends are better suited for specific times, like our energy-boosting formulas for mornings and calming formulas for evenings.
Can I combine different supplements? Yes, you can combine our supplements based on your needs. Feel free to experiment and find what works best for you.
How are your mushrooms grown? Our mushrooms are organically grown by expert farmers worldwide. Except for wild-crafted varieties, all mushrooms are cultivated on hardwood to ensure high-quality fruiting bodies. Our products are USDA Certified Organic, gluten-free, vegan, non-GMO, kosher, and NSF certified cGMP compliant.
Do your mushrooms undergo lab testing? Yes, all our mushrooms are tested for heavy metals, mycotoxins, and key functional compounds. This rigorous testing ensures the highest quality and potency in our products.
Are functional mushrooms safe during pregnancy or for children? We recommend consulting your healthcare provider regarding the safety of functional mushrooms during pregnancy or for children.
Are functional mushrooms safe for pets? Mushrooms are generally safe for pets, but due to the alcohol content in our tinctures, adjust the serving size based on your pet's size. Always consult your veterinarian.
How should I take your supplements? Tinctures can be taken under the tongue for maximum absorption or mixed into drinks. Capsules and powders can be added to your daily routine, and beverages can be enjoyed anytime. Feel free to get creative with how you incorporate them into your diet!
Which functional mushroom is right for me? We encourage you to read about each of our blends to find the one that matches your needs. Our comprehensive blends are a good choice to get the benefits of multiple mushrooms.
Are your products organic? Yes, all our products are 100% USDA Organic. Look for the organic seal on our packaging.
Do your products expire? Our products are extremely shelf-stable. Check the expiration date on the packaging for more details.
Transaction FAQ
Who is eligible for free shipping? We offer free shipping on all subscriptions and U.S. orders over $100.
I don’t see a place to put in a coupon code. Coupon codes are not applicable for subscription items, which is the most common cause for this issue.
Do you offer refunds/replacements? If you are unhappy with your purchase, contact us at [email protected] within 30 days for a refund. Please note that refunds do not include shipping costs and are only valid for 30 days from the purchase date.
International Shipping
Do you ship internationally? Yes, we ship internationally. Shipping rates are calculated at checkout.
Do you ship to the UK & EU? Yes, we ship to the UK & EU. Orders to the UK under £135 and to the EU under €150 are handled by our partner, Passport Shipping.
Who handles your international shipping? We partner with Passport Shipping to ensure your international orders arrive safely and quickly.
Do I have to pay duties and taxes? Many international orders are shipped Delivered Duty Paid (DDP), with duties and taxes collected at checkout. For orders that do not qualify for DDP, you will need to pay duties separately.
How can I track my package? Once your order is fulfilled, you will receive an email with tracking information. You can also track your order on our tracking page.
When will I receive my order? International orders typically arrive within 8-14 business days after fulfillment. Your tracking page will provide an estimated delivery date.