Shipping Policy

Shipping and Handling Times

Orders are typically processed within 1-2 business days. During peak times, processing may take up to 3-5 business days. Once shipped, delivery times depend on your chosen shipping method and destination.

• Domestic Shipping (within the US):
  Standard shipping typically takes 3-7 business days. Expedited options are available at checkout for faster delivery.
• International Shipping:
  Delivery times vary based on the destination country, generally ranging from 7-21 business days. Customs clearance may cause additional delays.

International Shipping

We have partnered with Passport to expand our international shipping options, allowing you to enjoy our mushroom products worldwide. However, there are still a few countries to which we are unable to ship. If you have questions regarding international shipping, please contact us at soporte@shroomspy.com.

Countries We Do Not Ship To:

• British Indian Ocean Territory
• Christmas Islands
• Cocos (Keeling) Islands
• Congo - Kinshasa
• Cook Islands
• Curacao
• Falkland Islands
• French Southern Territories
• Heard & McDonald Islands
• Iran
• Mayotte
• Nauru
• Niue
• Norfolk Islands
• North Korea
• Palestinian Territories
• Pitcairn Islands
• Solomon Islands
• Somalia
• South Georgia & South Sandwich Islands
• South Sudan
• St. Helena
• St. Pierre & Miquelon
• Syria
• Tokelau
• Tuvalu
• U.S. Outlying Islands
• Vatican City
• Western Sahara

How Do I Track My Order?

All tracking information is sent via email when your package has shipped, following the initial order confirmation email. If you cannot find this email, please contact us at soporte@shroomspy.com, and we will be happy to send your tracking information.

Missing or Damaged Orders

If you have any issues with your order, such as missing or damaged items, please contact us at soporte@shroomspy.com. Our team will promptly investigate the issue and ensure you receive your mushroom products as quickly as possible.